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The Reef 28 Hotel & Spa (Adults Only), Playa del Carmen
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Key details
About the Hotel
1 Ave. Norte Y Calle 28 Norte, Gonzalo Guerrero,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
The Reef 28 Hotel & Spa (Adults Only) is a luxurious adults-only resort featuring modern designs and boutique accommodations. A variety of dining options and amenities such as a rooftop lounge and infinity pool complement the experience. This Playa del Carmen hotel offers a gateway to the Riviera Maya.
Rooms & Amenities
Accommodation options include spacious double rooms with private entrances, terraces, and some featuring rooftop pools. All rooms are equipped with air conditioning and private bathrooms to ensure a comfortable stay. Guests can enjoy luxury at every turn amidst sophisticated decor.
Dining & Leisure
Cachito, The Reef 28's signature restaurant, serves innovative Mexican dishes, while the Asiatico restaurant delights with flavors from the Far East. An additional buffet restaurant, Veinti8cho, offers a variety of options for breakfast. The rooftop lounge and bar provide a setting for cocktails and happy hours with ocean views.
Leisure & Activities
Leisure facilities include a tantalizing infinity pool and a spa offering a variety of treatments. Activities available nearby include the Ironman Cozumel and the World Wide Technology Championship at Mayakoba, with Chankanaab National Park and San Gervasio Archaeological Zone also within reach. Guests will find ample opportunities for exploration and relaxation.
Transportation & Culture
Transport options include Aeropuerto de Playa del Carmen, just a short walk away, as well as a nearby colectivo bus pick-up point. The hotel provides an airport shuttle service for convenient arrivals and departures. Throughout the complex, elements of Mexican culture are woven into the design, enhancing the overall experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Fabulous Rooms!
“The room was absolutely amazing, featuring a spacious layout and a very comfortable bed that made it a joy to rest after a long day.” view full review
Superb Shower!
“The bathroom was a highlight with a shower that had excellent water pressure, making it a good experience every time.” view full review
Delicious Breakfast!
“Breakfast offered a myriad of options that catered to all tastes, turning every morning into a good culinary adventure.” view full review
Relaxing Spa!
“The spa facilities were fantastic, especially the hydrotherapy pool; it was a rejuvenating experience that I highly recommend.” view full review
General
Non-smoking property
Free Wi-Fi
Free parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Location
1 Ave. Norte Y Calle 28 Norte, Gonzalo Guerrero,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
Map view
1 Ave. Norte Y Calle 28 Norte, Gonzalo Guerrero,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
850 m
Av. Benito Juárez
Los Fundadores Park
1.5
km
Museum
3D Museum of Wonders
1.0
km
Night club
Coco Bongo
830 m
Aquarium
Aquarium Beach
630 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
940 m
5th Avenue 4th and 6th Streets
Sun Jaguar
1.1
km
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
1.1
km
5ta Avenida
Galeria de Arte 5ta Avenida
1.2
km
Church
Nuestra Senora del Carmen Catholic Church
2.1
km
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.3
km
Shopping Area
Plaza Calle Corazon
630 m
Store
MEGA Soriana
670 m
Albatros
Martina Beach Club
1.1
km
Av.10 Manzana 144
The Union
630 m
Gallery
Riviera Art Gallery
1.5
km
Store
ME Dive Center
960 m
Nearby
Mall
Quinta Alegria Shopping Mall
470 m
Museum
Museo Frida Kahlo Playa Del Carmen
410 m
Beach
Mamita's Beach Club
490 m
Beach
Kool Beach Club
290 m
Gallery
La Galeria de Playa Art Gallery
90 m
Avenida entre 24 y 34 calles 5a
Caminarte
80 m
Beach
Playacar
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
410 m
Gallery
Tierra Huichol
500 m
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
540 m
Beach
Playa Mamitas
330 m
Shopping Area
Plaza Las Americas
340 m
Restaurants
Ah Cacao Chocolate Cafe
150 m
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
110 m
5ta Avenida Between Calle 28 & Calle 30
Rockas Jamaican Kitchen
30 m
Avenida 1 Between Calle 26 and Calle 28
Restaurante Cachito
40 m
1 Avenida Nte Corner with 28 Nte street
El Diez
120 m
Quinta Avenida Cor. Calle 30
Senor Frog's Playa del Carmen
260 m
Calle Quinta Avenida Calle 22 Norte
La Choperia
90 m
Avenida 5
Toscana Grill
90 m
5a Avenida Manzana 5 Lote 1
Sushi Itto
110 m
Calle Quinta Avenida S/N
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Great location
Noisy nights
Limited dining options
8.0/10
Great
Rooms
8.8
Location
8.8
Service
8.0
Dining
7.3
Guest reviews
8.0/10
based on 6 reviews
8.1
8.1/10 based on 1480 reviews
Carol
United States,
January
2024
7.2/10
I absolutely loved my stay at this hotel! The location is amazing, right near the downtown area and close to the beach. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the late-night music from nearby bars was a bit too much. The dining options were limited, but the make-your-own pancake machine was a fun touch.
Rooms
9.0
My room was spacious with a balcony and a comfortable couch. The king bed was a plus!
Service
7.0
The service was top-notch at the reception desk with staff who have been there for years. However, some staff members lacked customer service skills.
Location
7.0
The hotel is right in the center of town, making it convenient to explore. Just be prepared for the loud music from nearby bars late into the night.
Dining
6.0
While the food options were limited, the make-your-own pancake machine was a fun and unique experience.
Facilities
7.0
John
United States,
January
2024
8.6/10
I absolutely loved my stay at this hotel. The location was perfect, just steps away from the beach and surrounded by amazing restaurants. The rooms were clean and cozy, and the staff was incredibly friendly. However, the dining options were a bit lacking. Overall, it was a great value for the money.
Rooms
9.0
My room with a king bed was spacious and comfortable, providing a great night's sleep.
Service
8.0
The staff at the reception desk was welcoming and accommodating, making my stay very pleasant.
Location
10.0
Being right near the downtown area and close to the beach made exploring the city so convenient and enjoyable.
Dining
7.0
Although the dining experience offered good food, the variety could have been better, especially during breakfast.
Facilities
9.0
The hotel's facilities were modern and well-maintained, offering everything I needed for a comfortable stay.
Ian
United Kingdom,
January
2024
8.6/10
I couldn't have asked for a better stay! The hotel boasts a prime location near the bustling downtown area of Playa del Carmen and is conveniently close to the beach. The rooms are spacious and modern, offering a cozy balcony to enjoy the views. However, the noise from the neighboring bars can be a bit disruptive late at night. The service is top-notch with a dedicated staff that has been serving guests for years.
Rooms
9.0
The rooms were clean and comfortable, offering a cozy balcony with beautiful views.
Service
9.0
I was impressed by the exceptional service provided by the dedicated staff members.
Location
8.0
The hotel's location is ideal for exploring the city center and enjoying the nearby beach vibes.
Dining
8.0
I indulged in delectable handmade pasta dishes at the on-site restaurant, a true culinary delight.
Facilities
9.0
The hotel's facilities were outstanding, providing everything I needed for a truly relaxing and convenient stay.
Friendly staff
Noisy nights
Donna
United States,
December
2023
8.6/10
My stay at the hotel was simply amazing! The location was perfect, right near the hustle and bustle of Playa del Carmen downtown area, and the rooms were incredibly clean and comfortable. The staff was super friendly, which made my experience even better. However, the dining options left a bit to be desired, and the price could have been more budget-friendly. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
I stayed in a room with a king bed, and it was so cozy and lovely. The balcony added a nice touch to enjoy some fresh air.
Service
9.0
The staff at the reception desk were very helpful and friendly throughout my stay.
Location
9.0
The hotel is conveniently located near the beach and just a short walk down 5th avenue. Perfect for exploring the Mexican cuisine restaurants nearby.
Dining
8.0
The dining experience was great, especially the famed USDA prime-aged steaks. However, more variety in the menu would have been appreciated.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Mike
United Kingdom,
September
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with a fantastic view of the city. The staff was incredibly friendly and accommodating, making my experience truly memorable. However, the dining options were a bit limited, and Wi-Fi was not included, which was a downside. The location was perfect, right in the heart of town, making it convenient for exploring and enjoying the local attractions.
Rooms
9.0
The rooms were spacious and luxurious, with a fantastic view of the city.
Service
9.0
The staff was incredibly friendly and accommodating, making my experience truly memorable.
Location
10.0
The location was perfect, right in the heart of town, making it convenient for exploring and enjoying the local attractions.
Dining
7.0
The dining options were a bit limited.
Facilities
8.0
The facilities were modern and convenient for guests.
Adam
United Kingdom,
July
2023
8.2/10
The hotel is ideally situated, close to downtown and near a wide range of amenities. The rooms are spacious and modern, offering various bed options and some with balconies adding a special touch to relaxation. The service could be more attentive, especially at the reception desk. The hotel's location is a major highlight, providing easy access to the city's main attractions. The dining experience, although limited, offers delicious wood-fired pizza. The facilities are well-maintained and add to the overall comfort of the stay.
Rooms
9.0
I stayed in a room with a king bed, and it was spacious and comfortable, perfect for a good night's sleep.
Service
6.0
While the staff has been serving for 5 years, I felt they could improve their customer service skills to enhance the overall guest experience.
Location
9.0
The hotel's location is superb, right near downtown and within walking distance to many attractions.
Dining
8.0
I enjoyed a delightful dining experience with their wood-fired pizza, although a more extensive menu would be appreciated.
Facilities
9.0
The facilities, particularly the pool area, were well-kept and provided a great place to relax and unwind.
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