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The Reef 28 Hotel & Spa (Adults Only), Playa del Carmen

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From169US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

1 Ave. Norte Y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Mexico, 77720

The Reef 28 Hotel & Spa (Adults Only) offers an ideal blend of luxurious accommodations and boutique style in Playa del Carmen. Known for its unique offerings, this hotel provides guests the flexibility to customize their stay. Its exquisite dining options and beautiful beachfront views make it a standout choice in the Riviera Maya. The vibrant coastal town enhances the hotel's appeal with its relaxed vibe and easy access to cultural landmarks.

Location

Situated in the heart of Playa del Carmen, The Reef 28 offers easy access to attractions like Quinta Avenida and local shopping malls. This coastal town is renowned for its white sand beaches and vibrant culture. Transportation services to and from the airport enhance convenience for guests, allowing for a seamless travel experience.

Rooms

The Reef 28 features spacious luxury suites designed to maximize comfort and natural light. Each suite includes a king-sized bed and two modern bathrooms, equipped with rain-style showerheads. Some rooms offer expansive terraces with stunning views of the sea or the city. Amenities such as air conditioning, a minibar (in All-Inclusive plans), and a private entrance ensure a relaxing retreat.

Eat & Drink

Cachito, the hotel's signature restaurant, creates a romantic dining atmosphere offering innovative interpretations of classic Mexican dishes. Guests can also experience the flavors of the far east at Asiatico, which uniquely combines diverse culinary traditions. For more casual dining, the buffet restaurant Veintiocho serves breakfast daily, while the rooftop lounge and lobby bar provide refreshing options with beautiful views.

Leisure & Business

Guests are invited to enjoy an array of leisure facilities, including a sparkling infinity pool and a rooftop lounge which hosts happy hour every hour. Business amenities are available to cater to those traveling for work, ensuring that professional needs are met. The relaxed atmosphere of the hotel complements a variety of activities, including excursions and social events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
45 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Deluxe Junior Suite
Max:
2 persons
45 m² 
Bed options:
2 Double beds
City view
Shower
Coffee machine
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Deluxe Junior Suite
Max:
2 persons
45 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen2700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 mi
Cancun (CUN) 34.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Pool tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Pants press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

1 Ave. Norte Y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Mexico, 77720
Map view
1 Ave. Norte Y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
1600 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1400 ft
Beach
Mamita's Beach Club
1700 ft
Beach
Kool Beach Club
1000 ft
Gallery
La Galeria de Playa Art Gallery
300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
300 ft
Beach
Playacar
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1400 ft
Gallery
Tierra Huichol
1700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Beach
Playa Mamitas
1100 ft
Shopping Area
Plaza Las Americas
1200 ft
Restaurants
Ah Cacao Chocolate Cafe
500 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
400 ft
5ta Avenida Between Calle 28 & Calle 30
Rockas Jamaican Kitchen
100 ft
Avenida 1 Between Calle 26 and Calle 28
Restaurante Cachito
200 ft
1 Avenida Nte Corner with 28 Nte street
El Diez
400 ft
Quinta Avenida Cor. Calle 30
Senor Frog's Playa del Carmen
900 ft
Calle Quinta Avenida Calle 22 Norte
La Choperia
300 ft
Avenida 5
Toscana Grill
300 ft
5a Avenida Manzana 5 Lote 1
Sushi Itto
400 ft
Calle Quinta Avenida S/N

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Great location
Noisy nights
Limited dining options
8.0/10
Great
Rooms
8.8
Location
8.8
Service
8.0
Dining
7.3
Guest reviews
8.0/10
based on 6 review
8.3
8.3/10based on 1782 review
Carol
United States of America, January  2024
7.2/10

I absolutely loved my stay at this hotel! The location is amazing, right near the downtown area and close to the beach. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the late-night music from nearby bars was a bit too much. The dining options were limited, but the make-your-own pancake machine was a fun touch.

Rooms
9.0
My room was spacious with a balcony and a comfortable couch. The king bed was a plus!
Service
7.0
The service was top-notch at the reception desk with staff who have been there for years. However, some staff members lacked customer service skills.
Location
7.0
The hotel is right in the center of town, making it convenient to explore. Just be prepared for the loud music from nearby bars late into the night.
Dining
6.0
While the food options were limited, the make-your-own pancake machine was a fun and unique experience.
Facilities
7.0
John
United States of America, January  2024
8.6/10

I absolutely loved my stay at this hotel. The location was perfect, just steps away from the beach and surrounded by amazing restaurants. The rooms were clean and cozy, and the staff was incredibly friendly. However, the dining options were a bit lacking. Overall, it was a great value for the money.

Rooms
9.0
My room with a king bed was spacious and comfortable, providing a great night's sleep.
Service
8.0
The staff at the reception desk was welcoming and accommodating, making my stay very pleasant.
Location
10.0
Being right near the downtown area and close to the beach made exploring the city so convenient and enjoyable.
Dining
7.0
Although the dining experience offered good food, the variety could have been better, especially during breakfast.
Facilities
9.0
The hotel's facilities were modern and well-maintained, offering everything I needed for a comfortable stay.
Ian
United Kingdom, January  2024
8.6/10

I couldn't have asked for a better stay! The hotel boasts a prime location near the bustling downtown area of Playa del Carmen and is conveniently close to the beach. The rooms are spacious and modern, offering a cozy balcony to enjoy the views. However, the noise from the neighboring bars can be a bit disruptive late at night. The service is top-notch with a dedicated staff that has been serving guests for years.

Rooms
9.0
The rooms were clean and comfortable, offering a cozy balcony with beautiful views.
Service
9.0
I was impressed by the exceptional service provided by the dedicated staff members.
Location
8.0
The hotel's location is ideal for exploring the city center and enjoying the nearby beach vibes.
Dining
8.0
I indulged in delectable handmade pasta dishes at the on-site restaurant, a true culinary delight.
Facilities
9.0
The hotel's facilities were outstanding, providing everything I needed for a truly relaxing and convenient stay.
Friendly staff
Noisy nights
Donna
United States of America, December  2023
8.6/10

My stay at the hotel was simply amazing! The location was perfect, right near the hustle and bustle of Playa del Carmen downtown area, and the rooms were incredibly clean and comfortable. The staff was super friendly, which made my experience even better. However, the dining options left a bit to be desired, and the price could have been more budget-friendly. Overall, a great stay with a few minor drawbacks.

Rooms
8.0
I stayed in a room with a king bed, and it was so cozy and lovely. The balcony added a nice touch to enjoy some fresh air.
Service
9.0
The staff at the reception desk were very helpful and friendly throughout my stay.
Location
9.0
The hotel is conveniently located near the beach and just a short walk down 5th avenue. Perfect for exploring the Mexican cuisine restaurants nearby.
Dining
8.0
The dining experience was great, especially the famed USDA prime-aged steaks. However, more variety in the menu would have been appreciated.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Mike
United Kingdom, September  2023
8.6/10

I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with a fantastic view of the city. The staff was incredibly friendly and accommodating, making my experience truly memorable. However, the dining options were a bit limited, and Wi-Fi was not included, which was a downside. The location was perfect, right in the heart of town, making it convenient for exploring and enjoying the local attractions.

Rooms
9.0
The rooms were spacious and luxurious, with a fantastic view of the city.
Service
9.0
The staff was incredibly friendly and accommodating, making my experience truly memorable.
Location
10.0
The location was perfect, right in the heart of town, making it convenient for exploring and enjoying the local attractions.
Dining
7.0
The dining options were a bit limited.
Facilities
8.0
The facilities were modern and convenient for guests.
Adam
United Kingdom, July  2023
8.2/10

The hotel is ideally situated, close to downtown and near a wide range of amenities. The rooms are spacious and modern, offering various bed options and some with balconies adding a special touch to relaxation. The service could be more attentive, especially at the reception desk. The hotel's location is a major highlight, providing easy access to the city's main attractions. The dining experience, although limited, offers delicious wood-fired pizza. The facilities are well-maintained and add to the overall comfort of the stay.

Rooms
9.0
I stayed in a room with a king bed, and it was spacious and comfortable, perfect for a good night's sleep.
Service
6.0
While the staff has been serving for 5 years, I felt they could improve their customer service skills to enhance the overall guest experience.
Location
9.0
The hotel's location is superb, right near downtown and within walking distance to many attractions.
Dining
8.0
I enjoyed a delightful dining experience with their wood-fired pizza, although a more extensive menu would be appreciated.
Facilities
9.0
The facilities, particularly the pool area, were well-kept and provided a great place to relax and unwind.
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22Nov2024Select date
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Rooms and Guests2 Guest, 1 Room